FAQs

Pricing FAQs

Pricing is displayed on price cards installed on demo devices in store displays. 

Yes, pricing options can be changed at any time.

Product field values (pfv’s) are fields that are used to grab pricing from our dashboard to display on the price cards on demo devices in stores. 

Yes, you can add multiple pricing plans with multiple terms and multiple prices. 

The app needs to be installed in order to display pricing on the price cards. 

Price plans are associated under a carrier, with pricing associated under the product.  

There are currently 16 pricing fields available for pricing/terms.

Yes, you can delete pricing, but it will not display on the price card. 

Promotion FAQs

The promotion begins to run at 12:00am your local time on the start date of the promotion. 

The promotion expires at 11:59pm your local time on the end date of the promotion.

Yes, you can renew promotions by editing (clicking on the orange pencil/paper icon) and adjusting the start date and/or end date of your promotion. 

Promotion name, company name, description, and aspect ratio information are compiled into a table that is displayed within your promotions section of the dashboard and sent to the database to create reports that can be viewed and downloaded from your dashboard. 

An aspect ratio is the proportional relationship between a promotion’s width and height of an image or video of the promotion. If a promotion is the wrong aspect ratio, the image or video may look distorted (out of shape) when on the demo device. 

A query is a request for data or information from a particular database table or combination of tables.

Information is stored within the MPC database after being inputted within the dashboard. 

A promotion displays on multiple products through a request for data from our database tables (also known as a query) holding the information inputted from the dashboard. 

A promotion displays on multiple products through a request for data from our database tables containing an ID holding the information inputted from the dashboard. 

Static and Flat image types are used for promotions. 

A promotion that is inactive is not displaying and running within the stores and on the products, it is assigned to run on.

A promotion that is active is displaying and running within the stores or on the products it is assigned to run on during the dates it is assigned to run. 

Yes, you can delete a promotion. 

No, while the promotion is deleted from the active table on the dashboard, it is still stored within the database.